"Two nights spent in A&E, CDU and Cambridge J"

About: William Harvey Hospital

I was very impressed by the speed with which I was seen, the thorough tests and investigations carried out and the number of treatments I was given. I was particularly impressed by the staff who were cheerful, friendly and efficient. They made me feel safe and that my recovery was very important to them. I particularly want to mention the Triage nurse whom I met first. They made me feel reassured that I was in the right place and was going to feel better soon. They were so lively and passionate about their work.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you so much for taking the time to feedback about your experience. I am so glad that you were happy with the service we provided. We are really proud of our staff who provide an efficient service with care and compassion. Staff will really appreciate your kind words. Ido hope you are recovering well.

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