"X-Ray appointment"

About: William Harvey Hospital

I attended x-ray following a GP referral. All the staff were extremely helpful and I had only just sat down when I was called through to the x-ray room. The x-ray technician was very polite and checked the film before letter me go. I asked how long the report would take and was told 1-2 weeks. However, I called my GP the following day for another test result and I was just about to hang up when the GP's receptionist said that my x-ray was already reported. I couldn't believe that it was so quick - less than 24 hour turnaround. I couldn't get any better if I had gone privately. Thank you to the x-ray team.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for your feedback, really glad you were happy with our service. Our staff work hard to provide an efficient service with kindness and a smile.

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