"10/10 to A& E majors"

About: New Cross Hospital

My dad was admitted to cubicle 17 on the majors unit on 1.4 2015 following a fall at home.I cannot fault the staff on the unit, from the Consultant who assessed him, the qualified nurses who attended to him, and the lovely student nurse who also helped him. The domestic was also lovely and friendly. He was swiftly diagnosed with a chest and urinary infection following a very thorough assessment and explanation from the Consultant. He was prescribed antibiotics and discharged. The only slight fly in the ointment was the time taken for patient transport to get him home, but that is life. Also need to mention the lovely porter who took him from A&E to the discharge lounge. I am a retired nurse, as is my dad, and we were both very impressed with the excellent care he was given. Well done to all on duty Wednesday morning in majors 12 to 20.. My dad is feeling much better today thanks to your care and attention.

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Responses

Response from The Royal Wolverhampton NHS Trust

Thank you very much for taking the time to post your comments relating to your father's care and treatment in our Emergency Department. I will share you comments with our staff!

I wish your father well with his recovery!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

Response from New Cross Hospital

Thank you very much for posting your comments relating to your father's recent patient experience in our Emergency Department. I will share your comments with our staff! I wish your father well with his recovery! Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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