"A Caring Hospital"

About: Royal Surrey County Hospital

I recently had a gall-bladder removal and Endoscopy procedure at the Royal Surrey and would like to say a huge thank you to all the staff who dealt with me in both of these fantastic units. I was very anxious about the whole procedure and, if the recent press were to be believed, I was going to receive a negative experience. How wrong this turned out to be! I met nothing but kindness, patience, professionalism, empathy and a first-rate quality of care. All aspects of my hospital stay seemed to flow like a very, well-oiled machine and I honestly can say that I was very impressed.Thank you for providing this online opportunity and hopefully some of my gratitude might reach some of the professionals who treated me.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Surrey County Hospital

Good morning, We are delighted that you had such a positive experience and thank you for taking the time to write a review. This is great news and i will be sure to pass your kind words onto the department to share amongst colleagues. I hope you are recovering well.

  • {{helpful}} of {{total()}} people think this response is helpful