About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
I can't put into words how devastated myself and my family are at the highly unprofessional and inappropriate discharge letter we have received after our visit to childrens A+E on Monday. You take your child to A+E, or in our case the GP sent us, because you are concerned about your child. We are not stupid and I do not appreciate the way we have been treated. We shall be putting a formal complaint in. As a professional myself I can tell the difference between a poorly baby and a temper tantrum!! Offended to say the least. The RVI is meant to be a specialist childrens centre but I don't trust their assessment at all. I never knew babies could wake in the night having a temper tantrum. Would like to never go back.