"Excellent orthopedic doctor at Tunbridge Wells Hospital"

About: Sevenoaks Hospital The Tunbridge Wells Hospital / A&E and trauma unit

(as a relative),

My other half broke the very tip of his ring finger yesterday. After a fast efficient and friendly service from the Sevenoaks Minor Injuries Unit, who quickly identified the break and the referred him to the orthopedic surgeon at Tunbridge Wells Hospital (Pembury) and we went straight to A&E there.

The lovely, young surgeon Mike/Michael was ready for us when we arrived and had the courtesy to pop over and say hello and that he would come and get us as soon as a suitable room was free.

Mike explained what he was going to do carefully and expertly manipulated the finger back into place - after a couple of goes the final x-ray showed that the bone had gone back to exactly where it should have been.

Mike showed great care and compassion - even wanting the dressing to look presentable as my other half had an interview the next day.

All the staff at Sevenoaks MIU and in Minors at Pembury were fantastic - friendly and caring - a great example of how fantastic staff in the NHS are.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Knope, Patient Experience Programme Manager, Engagement Team, Kent Community Health NHS Trust

Hello

Thanks for taking the time to tell us about your partner's recent experience at Sevenoaks Minor Injury Unit. We're delighted that you were seen quickly and referred to the surgeon at Pembury who also provided excellent care. We will pass on your thanks to the staff at the MIU.

Best wishes

Customer Care Team Kent Community Health NHS Foundation Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful

Response from The Tunbridge Wells Hospital

Thank you for taking the time to write a review regarding your partner's care at both Sevenoaks and Tunbridge Wells Hospitals. It is much appreciated and we will pass your kind comments onto the orthopaedic team at A & E and the surgeon involved to thank him for his professionalism and kindness. With kind regards the PALS team

  • {{helpful}} of {{total()}} people think this response is helpful