"Rude Doctor"

About: Arrowe Park Hospital

I have been to Arrowe Park Hospital to-day to see a Doctor in rheumatology. I have never been treated in such an abusive way in my life. Their comments were very rude and made me feel very upset. I have had a lot of experience with this hospital over the years and have always spoken very highly about it but if this doctor treats other patients the way they treated me I do not think the reputation of the hospital will remain very high.

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Response from Arrowe Park Hospital

We are very sorry to hear about the experience you have had at Arrowe Park Hospital. Wirral University Teaching Hospital NHS Foundation Trust is committed to the provision of high quality care for all patients, however we realise that there may be times when we do not always get things right. We note your comments about Arrowe Park Hospital. However, if you would like for us to look into your concerns further, we will need personal details and more information about what happened and where your care was managed. If you would like to discuss your concerns further, you can ring the Complaints Department on 0151 604 7660, email wih-tr.Complaints@nhs.net or in writing to Complaints Department, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. The Complaints Department can discuss the best way that we can try to address your concerns.

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