"Beautifully coordinated care over 5 months"

About: Arrowe Park Hospital

I am extremely impressed and happy with the care I have received since having a mild stroke last November. I was referred by my GP, given an op appointment by the next day, had an MRI scan and ultrasound then saw the consultant with both results available and within 2 hours. The consultant was able to immediately prescribe new, ongoing medication and get blood tests done all in one visit. Subsequently I had another u/s scan and follow up appointment where all results were collated and a final conclusion to treatment reached. I am immensely pleased, and hugely satisfied. I cannot fault any of the several departments I needed to visit. I reflect now what this would have cost someone like me, on a low income in, say the USA, without an NHS. Let us never go back to pre-1948 conditions here!

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Responses

Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Stroke Services. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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