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Cardiology at BVH Heart bypass operation 12th...

Story from nhs.uk

"Cardiology at BVH Heart bypass operation 12th..."

About: Blackpool Victoria Hospital

My family and I cannot thank all staff enough on the CCU department for the professional and excellent care that I received before and after having a quadruple heart bypass. A real centre of excellence. Sincere thanks Roger

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Response from Eleanor Walsh, Lead in Patient Experience & Engagement , Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 8 years ago
Eleanor Walsh
Lead in Patient Experience & Engagement , Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 25/05/2015 at 20:04
Published on Care Opinion at 21:55

picture of Eleanor Walsh

Hi Roger

Thank you for your wonderful comments about the treatment you received at the Lancashire Cardiac Centre recently and I hope you are now recovering well from your procedure.

I'm so pleased that the staff in CCU made you feel reassured and well looked after. I will personally ensure that your kind feedback is passed onto them, and I’m sure they will be delighted to hear that you had a positive experience overall and that you were put at ease by their professionalism at what was understandably a worrying time for yourself.

With best wishes for the future

Eleanor Walsh

Lead in Patient Experience and Engagement

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