"Outstanding care"

About: Doncaster Royal Infirmary

I was admitted to DRI in the middle of the night on a transfer from Bassetlaw Hospital. From the moment I arrived my care was of the highest quality. I was admitted with sever vertigo, a condition which can remedy itself very quickly or take some time to get over. Initially I was placed in a treatment room on S12 where I was assessed by the Dr and then observed over a period of about 3 hours. When a quick recovery seemed unlikely I was admitted to ward S12 and my next of kin informed that I would be staying in hospital, at least, for the remainder of the day. Although it was not visiting time my husband was allowed to visit and the nurse in charge came to talk to us both about my proposed treatment. In all I ended up staying in hospital 4 nights. During that time I had an MRI scan, a visit to Audiology, and Ophthalmics, I received rehabilitation advice from a Physio and saw several Drs both Senior and Junior. There was always a Dr available on the ward and the nurses and auxiliary staff were always available to help and answer my questions. I was very impressed. On discharge I was given a copy of the letter being forwarded to my GP, the nurse talked me through my drugs routine and discussed what I should do if I had any concerns once I was home. A follow up appointment is being issued. Two days after discharge I was telephoned by the Physio to ask how I was and if I had any questions. As regards housekeeping the hospital was clean and the cleaners had a very high profile. The food was good, plentiful and there was a good choice on offer. Regular hot drinks were offered throughout the day. All in all I could not think of a better or more reassuring place to find yourself in the event of illness.

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Responses

Response from Doncaster Royal Infirmary

Thank you for your positive comments about your stay in our hospital. We strive to give our patients the best possible care and we are pleased that your stay reflects this.

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