"In Disgust"

About: Horton General Hospital

I noticed a fair few faults in the Horton:1 the visitors toilet near the dietic room is highly dangerous for all disabled chair users The reason I say that is because of the right hand (as you stand in front) drop down bar. if you don't concentrate all the time when going in there, It would damage you. The other thing is the TV. It is not a very good service it is also very, very expensive. What could be done is have it say £2 per day instead of £14 per week have discount down to say £10 You could also get firms like home cleaners. decorators, garages they pay a weekly fee to offer there services. You could also inspect there work and take a video and have a channel set to show there work

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Responses

Response from Horton General Hospital

Thank you for your comments regarding facilities at the Horton General Hospital. We would like the opportunity to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Rebecca Ryan on 01865 223255 or at complaints@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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