"My experience as an outpatient and a day patient"

About: Airedale General Hospital

Over the last year I have had many many dealings with Airedale. An Endoscopy, Colonoscopy treatment for a Helicobactor bug and an attack of Bells Palsy and this last week have had an operation on my Shoulder in the day unit. I have been treated with respect and dignity at all times. All staff I have had dealings with have been extremely helpful and nothing has been too much trouble for them. The hospital has always been clean whenever I have been there. My one issue was with the Nurerology Dept Locum Doctor. Felt I was not listened to. Ignored questions I asked and when they did answer I could not understand what they said. Have requested not to see this Doctor again

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Responses

Response from Airedale General Hospital

We are sorry for the delay in providing a reply to your posting. We are pleased you have had mostly positive experiences when attending Airedale General Hospital. However, we are also sorry that you are dissatisfied with a recent Neurology consultation and encourage you to contact our Patient Advice and Liaison Service (PALS) on 01535 294019 so that we can discuss this further.

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