"Husband's three admissions"

About: Monklands District General Hospital / Gastroenterology Monklands District General Hospital / General Psychiatry

(as a relative),

My previously well husband has had three admissions since May 2014, firstly to ERU in May, then 6 week admission under the care of Dr Cheema in ward 24 in October, then lastly 2week admission under care of Miss Sharma in February 2015. Would just like to say we have been exceptionally grateful for the excellent care my husband has received by all staff we had contact with in Monklands Hospital. Thank you so much.

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Responses

Response from Melanie MacLean, Patient Affairs Manager, Patient Affairs, NHS Lanarkshire

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Dear Weelizzy,

Thank you very much for your kind comments relating to your husband's care at Monklands Hospital over the last year. We do strive to provide the best possible care and I will make sure that your kind comments are passed to the relevant staff.

I hope your husband continues to be in better health and thank you again for taking the time to post your opinion.

Kind regards

Melanie

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Update posted by Weelizzy (a relative)

Often the public only hear about negative experiences in the NHS via the media and I thought it was important to write about the excellent care my husband has received since May of last year from secondary, primary and community services.

Response from Andrea Fyfe, Director of Hospital Services, Monklands Hospital, NHS Lanarkshire

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Dear Weelizzy

It is a real boost and we gratefully receive your feedback. We do use all feedback to learn and improve. The clinical staff are always very encouraged when they know they have given care that is appreciated and has a good outcome for their patients.

Many thanks for your time and comments

Kind regards

Andrea Fyfe

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