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Excellent Care at Diabetes Clinic Ayr

Posted By Fiat500

"Excellent Care at Diabetes Clinic Ayr"

About: University Hospital Ayr / General Medicine

(as the patient),

I have recently been attending the AyrHospital Diabetic Clinic more often than I would normally.

I feel very lucky to be cared for by such a lovely bunch of knowledgable nurses particularly Jane and Louise. Nothing is ever a bother to the girls and I always feel very supported.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 30/03/2015 at 18:12
Published on Care Opinion at 20:31

picture of Eunice Goodwin

Dear Fiat500,

I am so glad you feel so supported and that you are being looked after well. I will be very happy to pass this to all the team (particularly Jane and Louise).

Thank you so much for taking the time to let us know, I am sure it will make a difference to the team to know how you feel.

Best wishes,

Eunice

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