"gynae ward stay may 2014"

About: New Cross Hospital

I had a Hysterectomy on the gynae ward last may. I am a nurse myself . A bank holiday was involved . On arrival on the fri am the ward staff were great, theatre staff fab . But the next day a bowl was plonked on my table .i really didnt need help - good job because was not offered help. Nurses were cold and unhelpful . The ladies in my bay had cancer. They were not supported in any way , often left crying. Painrelief for one lady who sadly died a few weeks later was always hours late. We all had urine infections and ended up going to sliuce for bedpans and putting our names on.we all complaining but were met with blank faces. Wished id reported this formerly .loads more problems but now forgotten . Shocking

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Responses

Response from The Royal Wolverhampton NHS Trust

I was sorry to read your comments relating to your recent experience on the Gynaecology Ward. To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) who can assist you further. PALS can be contacted on 01902 695362.

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

Response from New Cross Hospital

I was sorry to read your comments relating to your patient experience on the Gynaecology Ward last May 2014. If you would like us to investigate your comments further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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