"ultrasound"

About: Leicester Royal Infirmary

I attended outpatient radiology today and felt I should leave a comment. The service was well ran, my appointment was on time, in fact 4 mins early. The area was being redecorated and I'm sure without the paintpots will look very pleasant. My concern is the staff, the radiographer who performed my scan was impolite and brusk to say the least, they asked me countless times if I had an injury, I haven't and explained my problem to them. I felt like performing my investigation was an imposition to them.

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Responses

Response from Leicester Royal Infirmary

Dear Reviewer Thank you for your commments. While we are really pleased your appointment was early we are sorry for the manner of the radiographer. We will feed this back to the department so that they can work on this aspect of the service. You certainly should not have been made to feel like it was an imposition - it absolutely is not! Thank you again for your helpful feedback. Sincerely Communications Team Leicester's Hospitals

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