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Absolutely disgusting patient care, nurses rude

Story from nhs.uk

"Absolutely disgusting patient care, nurses rude"

About: Conquest Hospital

Was admitted with stomach pain after waiting 8 hours was admitted. Surgery followed the following day, discharged the same day couldn't wait to get me out so they could have the bed!! 9 days after op still in pain I have waited 10 hours to see a doctor when I asked how long I would need to wait I was abruptly told by nurse you're not the only patient!! I am in pain post op.. Not seen anyone not been given any pain relief!! What a joke this hospital is!! God help us all if this is the state of the medical profession!! And still waiting!!!!

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Responses

Response from Conquest Hospital 9 years ago
Conquest Hospital

Submitted on 07/04/2015 at 15:35
Published on nhs.uk on 09/04/2015 at 01:02

We're sorry to read your comments on NHS choices and concerned by the fact that your experience is poor. As a Trust we aim to provide a high quality service so we are saddened to hear that this has not been the case for you. We have a Patient Advice and Liaison Service (PALS) that liaise with Trust staff on behalf of patients to help resolve queries and concerns. We would urge you to contact them on 01424 758090 or by email at esh-tr.PALSH@nhs.net to see if they can help. Thank you for taking the time to provide feedback. With best wishes

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