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Lack of staff members

Story from nhs.uk

"Lack of staff members"

About: Homerton University Hospital

Hi, we visited OAU department on 19/03/15 as my wife was feeling terribly bad about her health. We were there at 2:20pm. We were told that it will be a little longer wait than usual. But it took 5 hours to be seen. We were told that there were not enough staff members/ midwifes. Regards

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Responses

Response from Homerton University Hospital 9 years ago
Homerton University Hospital

Submitted on 30/03/2015 at 20:16
Published on nhs.uk on 31/03/2015 at 01:00

We are very sorry to hear about your recent experience of our gynaecology services at Homerton Hospital and your long wait to be seen. Your comments have been fedback to the team. Thank you for taking the time to tell us. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment. We hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315 text 07584445400, or email PALS.Service@homerton.nhs.uk so that we can investigate further and give you an opportunity to discuss your concerns.

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