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fantastic staff on ward 15

Story from nhs.uk

"fantastic staff on ward 15"

About: Wansbeck Hospital

Yesterday I had a hysterectomy on ward 15 and cannot praise the fantastic staff enough, from clerks to recovery staff their care and support was outstanding. The nurses and health care assistants on 15 were angels, who made a nervous patient feel cared for and supported, an especial thanks must go to the lovely student nurse, their manner and personality were brilliant. This is my second admission onto the ward and once again the staff have been caring, supportive and very helpful. Thank you all, your an amazing team

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Response from Wansbeck Hospital 9 years ago
Wansbeck Hospital

Submitted on 28/03/2015 at 20:25
Published on nhs.uk on 29/03/2015 at 00:00

Dear Madam, I am so pleased that all aspects of our care met the high standards that you have come to expect from the ward 15 team. It is this sort of reliable excellence that we strive for daily. Thanks also for giving us the opportunity to acknowledge the kindness and compassion of all members of the team - we know how important this is to help people relax when they are naturally feeling anxious before surgery. I am delighted the procedure event well, and I do hope that you are comfortable and pain free. Please let us know if there's anything you need. With best wishes, Annie

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