"Broken hand isn't broken"

About: Calderdale Royal Hospital

I bring my son to a&e on Monday where I am told a bone in his hand has a subtle break. It is potted and we leave. At fracture clinic today we are told it isn't broken and the pot is removed. How does this happen? Two days pay lost, child off school with pain. Who has made the right diagnosis. I don't feel confident at all with this. Quite dissatisfying.

Story from NHS Choices

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Response from Calderdale Royal Hospital

We are sorry to hear of your disappointment with the different diagnoses, and we fully understand how dissatisfying this must be to you. We cannot, of course, comment on specific cases via this site. If you feel you wish to follow this up, please contact our Patient Advice and Complaints Service on 0800 013 0018, or 01484 342825, or by email to patientadvice@cht.nhs.uk where our staff will be pleased to help.

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