"A visit to the cardiac unit"
About: Musgrove Park Hospital / Cardiology Musgrove Park Hospital Cardiology TA1 5DA
Posted by nimeataur (as ),
I had waited 10 weeks for appointment. My diagnosis was open to interpretation. I was nervous. My appointment had been put back two days.
The person at reception took my name, was taking time finding my name. I said "it's been changed''. "Please, i'm busy ive a lot on my hands. I dont need you pressuring me.'' I said, I'm sorry, was just asking. "I'm busy be patient''. Bad start.
I noted as I waited similar behaviour and loud voice. How may other poeple had they confronted over nothing much?
The rest of the staff, I saw three were exemplary, kind and reassuring coming out. The person at reception took back a card, said "you can go now". This person needs a charm school or a different job.