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Care Opinion

Not a lot, to be honest

Story from nhs.uk

"Not a lot, to be honest"

About: Cheltenham General Hospital

(as the patient),

What I liked

Not a lot, to be honest

What could be improved

It seam's reading back on the site, the Hospital does not learn or care, and keeps doing what it want's. I have had several visit's to the Hospital, and each time you are treated like a number. The whole place needs a good clean, MIXED SEX WARDS need closing, the staff need to be open with you. Having things done to you or even having an exam, needs to be done in PRIVATE, half closing a curtain on a mix sex ward is not private. Plus it would be nice to be asked before going hands on!

Anything else?

The Hospital needs to answer to it's customers! and have foundation status taken off it, so it has to answer to the Dept of Health.

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Responses

Response from Cheltenham General Hospital 14 years ago
Cheltenham General Hospital

Submitted on 05/05/2009 at 10:58
Published on nhs.uk on 15/11/2009 at 20:12

Many thanks for your comments and we are sorry to hear that you were unhappy with your recent experience. We do take the views of our patients very seriously and would welcome personal contact, because in order to look into your concerns in detail we would need more information.

If you would like to make contact please call the Patient Advice and Liaison Service (PALS) on 0800 0193282.

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