What I liked
Initial consultation
and pre-ops with staff in Pamington Suite
What could be improved
Blood tests
Lifts not operating and taking detours on trolleys - likewise when being moved from Recovery Room by student nurse who had only been there six weeks and another new member of staff - did not feel very confident.
Prescott Ward "C" - very unclean toilets.
Offered epidural on morning of op difficulty in locating correct spot - felt pain on left side and complete "dead leg" on right side.
Buzzer being left out of reach when on drips and catheters and being unable to summon help for pain relief. Losing control of pain very badly twice and having Pain Relief Team come to assist - thank goodness for morphine!
Prescott Ward toilet C particularly very unclean.
Picked up infection from catheter and on wound resulting in three different lots of strong antibiotics.
Other patients who were already "slightly" able having to help patients who could not reach buzzers for nurses - help with drinks, etc due to lack of staff.
Patients from Delancey Hospital with Alzheimer's needs put on Prescott Ward and due to their condition walked the wards all night disturbing other patients.
Elderly patients not helped enough with eating at meal times.
Food would not help anyones recovery - not appetising - not fresh -
mostly sustained on tea - porridge
Anything else?
Parking fees
Nursing staff - many more needed.
Whole hospital could do with revamp or relocation to more suitable site.
"Initial consultation
and pre-ops ..."
About: Cheltenham General Hospital Cheltenham General Hospital Cheltenham GL53 7AN
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