"I cannot fault my experience at all"

About: The Princess Royal Hospital / Accident and emergency West Midlands Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I would also like to mention when I was taken ill in December, the ambulance service was excellent and the two paramedics were really kind and caring.

Also the nurses in A&E, Princess Royal Hospital were really caring and kind. I cannot fault my experience at all. This was when I collapsed with low blood pressure.

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Response from Di Davis, PALS Co-ordinator, Shrewsbury and Telford Hospital NHS Trust


Thank you for your kind comments regarding the staff and care you have received in the A/E Department at the Princess Royal Hospital, which I will be happy to forward to the department manager to share with the staff

Patient Advice and Liaison Service

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Response from Regional Head of Patient Experience, West Midlands Ambulance Service

Dear Biker342

Thank you for your feedback.

Where possible the Trust like to share patients experience with the staff members involved.

If you would like the Trust to share your experience I would be grateful if you would consider contacting the Patient Experience Team on telephone number 01384 246366 or pals@wmas.nhs.uk

Thank you



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