"Endoscopy day visit."

About: University Hospital (Coventry)

My uncle was scheduled for an appointment on the 15 th January 2015, so I went along to keep him company., he is 78. I actually love in Plymouth, and I would just like to compliment your staff in the Endoscopy department on their friendliness towards my uncle and myself and I thought the cleanliness of the areas that I visited were of a by high standard. Many thanks John MF Harman

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Responses

Response from University Hospital (Coventry)

Thank you for providing feedback on your recent experience at University Hospital, Coventry. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is particularly pleasing that you mentioned the friendliness of our staff, these are standards we strive for and we hold compassion as one of our core values. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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