"Consistently long waits in Eye Dept Outpatients"
About: Conquest Hospital Conquest Hospital St. Leonards-on-Sea TN37 7RD
I am a regular visitor to Ophthalmology outpatients department and find that I normally have to wait for up to two hours past my appointment time. As a wheelchair user I find a complete lack of facilities for wheelchair users. Due to the long delays there are often a number of wheelchair users waiting. We are left in the corridor (which is also a waiting area) and often have to be moved to let other users past. Not a nice feeling. I feel the staff have little understanding (and/or training in diversity) of chair users. These long delays for outpatients must also be contributing to the parking problems in the hospital car parks.