"Very dissatisfied"

About: Homerton University Hospital

I am 39 weeks pregnant with my first baby after being told that I might not be able to conceive this was a dream come true for me and my husband. Throughout my pregnancy homerton hospital has not shown any duty of care towards me and my baby. I went to the delivery suit with reduced fetal movement and severe pains and was treated with utmost disrespect with some of the midwives walking around like the own the hospital leaving me on a CTG machine for 2 hours without checking on me or the progress of the CTG. I am so disgusted and appalled to see my tax is going towards baisically nothing and that a hospital that has spent millions on a new antenatal department can hire such staff with such attitude. I would 100% not recommend this hospital to any mother to be at all.

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Responses

Response from Homerton University Hospital

We are very sorry to hear about your recent experience of our maternity services at Homerton Hospital. Thank you for taking the time to tell us. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment. We hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315, text 07584445400, or email:PALS.Service@homerton.nhs.uk so that we can give you an opportunity to discuss your concerns.

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