"He took a lot of time to explain and ask about how my daughter was feeling"

About: Forth Valley Royal Hospital / General medicine

(as a parent/guardian),

Jamie Stewart (doctor) was fabulous. He took a lot of time to explain and ask about how my daughter was feeling.

Also, Anton gave her fantastic care and was very patient as was Naomie (Stirling University student). Thanks very much!

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Responses

Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Rain 929

Thank you for getting in touch and leaving us such lovely feedback about your daughter’s experience.

I have shared your comments with the staff you have mentioned in your post, they really appreciated your kind words. It really is lovely for the staff to hear of positive experiences and it also highlights to the staff the impact such a positive experience has on patients and their families.

Best wishes

Pauline Marland

Person Centred Patient Experience Coordinator

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