"I have the most deep admiration for all the people at the clinic"

About: Specialist services / Special needs dental service/Community Dental Service

(as a relative),

My husband suffers with vascular dementia, and had a very frightening experience with his dentist, resulting in him refusing to attend any more. However another dentist from the same practice, wrote a letter for us and sent it to the correct authority, who made an appointment for him at the Clifton dental practice. After a lot of persuasion he went very unwillingly in to see the dentist, Mr Suhael Zaro who treated him and talked with him with the upmost patience and respect. Subsequent visits were much easier, he had two teeth out and various other small treatments which he accepted very willingly. I have the most deep admiration for all the people at the clinic from Kathryn on reception and all other staff who treated us very well indeed.

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Response from Alexandra Hobson, Senior Dental Nurse, Salaried Dental, County Health Partnerships

Dear Only802

Firstly may I thank you for taking the time to comment on this forum.

I'm sorry to hear your husband had a frightening experience at his previous dental practice. Fortunately you were signposted correctly and received excellent care at Clifton Cornerstone.

Thank you so much for acknowledging that all staff play a vital part within the team to achieve a successful outcome for the patient.

Your kind words will be shared with Suhael and the team at Clifton.

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