"ambulatory care"

About: University Hospital Of North Durham

Husband had blinding headache for 4 days. Went to gp who made app for scan or so we thought at 3 Arrived at 250 to be told that this is just app for a and e. Its now 530 and hubby has just been told yes he needs a scan. Really Yes, we already know.

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your husband's recent visit to the University Hospital of North Durham and in particular the A&E department. I am very sorry to hear that you were unhappy with his experience on this occasion and we will make sure your feedback is passed to the matron to discuss with staff on your behalf. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774