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Awful

Story from nhs.uk

"Awful"

About: North Devon District Hospital

I have been seeing this clinic since October and it is now March and I am no further forward. There is no communication between doctors and I go over the same problem everytime, only for them to do the same tests and get the same results which do not help me. None of the doctors have actually listened to me. Plus I never get a consistent care package as I see different doctors each time. It is terrible. The wait time is awful, letters for follow up appointments rarely reach me and as I have said I am still suffering as they are not actually doing anything to help me. Fed up!

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Responses

Response from North Devon District Hospital 9 years ago
North Devon District Hospital

Submitted on 30/03/2015 at 10:39
Published on nhs.uk on 31/03/2015 at 01:01

Dear Sadie J We'd really like to look into this to see if we can improve the communication and care we are providing you. We need to hear feedback so we can continually improve our service, but need your details and permission to do this. Please contact our patient advice and liaison service on 01271 314 090 so we can look into this for you. Kind regards Katherine

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