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Very caring, competent professional staff.

Story from nhs.uk

"Very caring, competent professional staff."

About: Manchester Royal Infirmary

I was admitted to the MRI in the early hours of 18th March 2015. The team of surgeons operated the same day, my operation was very successful and I was moved to Ward 10 to begin my recovery. The staff were kind caring and efficient the 'mood ' on the ward was really upbeat, which I believe helps to raise a positive attitude to getting well. Nothing was too much trouble and I was informed at every stage of what was going on and why I was being given specific drugs. It's a strange thing to say but it was a really good experience.So thank you to my surgeon and the surgical team who assisted. And a huge thank you to all the staff on Ward10.

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Responses

Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 02/04/2015 at 12:02
Published on Care Opinion at 12:56

Thank you for your comments posted on the Patient Opinion website regarding your care on Ward 10 after your surgical procedure. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you felt that nothing was too much trouble for the staff and that the communication they had with you was good. We can assure you that we have passed on your thoughts to the surgeon, the surgical team and the staff involved in your care on Ward 10.

The Patient Expeirence Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary 9 years ago
Manchester Royal Infirmary

Submitted on 02/04/2015 at 12:03
Published on nhs.uk on 03/04/2015 at 01:00

Thank you for your comments posted on the NHS Choices website regarding your care on Ward 10 after your surgical procedure. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you felt that nothing was too much trouble for the staff and that the communication they had with you was good. We can assure you that we have passed on your thoughts to the surgeon, the surgical team and the staff involved in your care on Ward 10. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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