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One word; Amazing!

Posted By Misp59

"One word; Amazing!"

About: Crawley Hospital / Trauma and orthopaedics East Surrey Hospital / Trauma and orthopaedics

(as the patient),

I fell down a full flight of stairs at home. Shattering my left lower leg. From the time the ambulance arrived to the operation I can thank all the staff at East Surrey Hospital enough from the trauma team to Mr Panose the surgeon who saved my leg. The nursing staff on Newdigate ward and the physiotherapy team.

Mr Panose took time to explain how a cadaver bone would benifit me and help to save the lower leg. His team came to the ward to ensure I fully understood the whole procedure. The nursing staff were amazing even though short staffed at times nothing was never to much for them and always greeted you with a smile.

I am now on the road to recovery, I ve had it explained its not a quick heal, as I also suffer from lymphedema down my right side so already struggled with mobility.

One word amazing!

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 9 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 26/03/2015 at 15:34
Published on Care Opinion at 16:02

picture of Ian Mackenzie

Dear Misp59,

I'm sorry to read that you had such a traumatic fall, but pleased to read that you felt so well looked after by the Orthopaedic team under Mr Panose.

"Amazing" is a very strong to word to use but its great to read that you feel so strongly about your the care you received from East Surrey Hospital and in particular Newdigate Ward and the physiotherapy team.

regards

Ian

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