"Stoke Mandeville Surgical ward"

About: Stoke Mandeville Hospital / Gynaecology

(as the patient),

I stayed in ward 16B at Stoke Mandeville this month. I came to the ward after surgery and was left for at least 2 hours before anyone bothered to come and do my obs!

I was left on a bed pan twice throughout the night by nurses who couldn't be bothered to wait outside my bay, I then had to disturb other patients by pressing the call button to ask them to remove - at which point it was a different nurse who was unaware I'd been left.

They seemed very under staffed and the beds on the ward were in great demand. The ward was dirty, particularly the toilets. A horrible experience! Shame on you Stoke Mandeville.

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear Responder

I am sorry to learn that you have had a poor experience of patient care. Please contact me on my direct telephone number-01494734481 to discuss your experience and how I may be able to help to improve the situation.

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