"Paramedic arrived like a knight in shining armour"
About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY
Posted by Gnomist (as ),
My Mother who lives in Moreton in Marsh has dementia and subsequently has an infection which had left her more confused than normal. I called 999 and was put through to a lovely nurse who calmed me and talked me through dealing with the situation two paramedics arrive very soon after - Angela and Dave who were wonderful.
The following day I had to phone again as Mum had fallen and I could not move her. Gary arrived in a car like a knight in shinning armour and promptly set about getting her up and comfortable. She had to be admitted to hospital so then three more paramedics arrived in a van and Gary managed to get her into Cheltenham - even though ambulances are not accepted after 8pm, which would have meant going to Gloucester Royal which is so much further away. By this time it was 22: 15!
All in all the service, care that my Mother has been given is second to non - Well done to All especially South Western Ambulance Service.