"Excellent care for frightened son"

About: Royal Gwent Hospital / Trauma & orthopaedics

(as a parent/guardian),

My son was admitted to the Royal Gwent with hip pain and was very frightened as he had never been to hospital before.

The whole experience was excellent right from the A&E department through to the outpatients follow up appointment.

The triage nurse in A&E was very kind & friendly (Joanne) & she really helped put my son at ease. The other A&E nurses who took blood from my son were also very professional & lovely.

The orthopedic doctors were very good, I could honestly not fault them. Also the staff nurses on D6 East were fantastic, my son was not looking forward to staying the night but soon felt at ease.

I also wanted to say that the ward was extremely clean, I could of eaten my dinner off the floor! ! Amazing.

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Responses

Response from Aneurin Bevan Health Board

Many thanks for posting this message, we will share it with the staff mentioned.

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