"waiting&doctor"

About: Whipps Cross University Hospital

Hello ,today I have been to ophtalmology to see a doctor cus i have an infection to my left hide eye(mouth as well)..caused by herpes.. I ve been waiting 5h to see a doctor to give me a prescription.As I said i have a start of infection at one of the eyes,and they gave me FML (fluorometolona)On the instructions is typed very clear "do not use this product if u have herpes or any infection".. Despite the fact i have waited for 5 hours to give me an antibiotic,they gave me exactly the wrong medicament telling at the final of consultation "Go well over the virus!" Now im very worryed .My eye is worse and tomorrow I have to see emergency another doctor!Thank you very much for making my infection worse!;)

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Response from Whipps Cross University Hospital

We are sorry to hear your concerns. We hope this matter is now resolved. If you’d like to provide your feedback in more detail, you can see the options here: http://www.bartshealth.nhs.uk/your-visit/advice-and-support/ Kind regards Barts Health NHS Trust

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