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GI appointment

Story from nhs.uk

"GI appointment"

About: Russells Hall Hospital

Today, 16/3/15 at 10.00am, I attended the GI Unit at RHH for a routine procedure. Unfortunately, the procedure didn't take place; I fainted and was quite ill for a few hours. The care I was afforded by 'all' the team was truly excellent and I can't thank you enough. The nurses were attentive throughout and didn't leave my side. The doctor was at my bed side the moment I became ill and the clinician who was to have done the procedure also came to see how I was. 10/10 to everyone involved in my care. Many, many thanks.

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Responses

Response from Russells Hall Hospital 9 years ago
Russells Hall Hospital

Submitted on 20/03/2015 at 16:42
Published on nhs.uk on 21/03/2015 at 00:00

Thank you, Kate, for posting your feedback and five star rating about our team in the GI Unit. We are grateful to receive your positive feedback about your appointment and are pleased to hear how well our staff cared for you at what must have been a frightening time. We aim to offer all of our patients the highest standards of care so it great to receive such positive comments from patients about our staff. We have passed your comments onto the team in the GI Unit.

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