"arrived for op had been cancelled over a month ago"

About: Royal Cornwall Hospital (Treliske)

I arrived at St Michaels in Hayle for my hip replacement this morning at 7am to be told it had been cancelled the day after my pre op assessment on Feb 5th . They had decided to do it at Treliske for a reason unknown to me , and the most important part of letting the patient know didn't happen either. So after planning mine and my families life around this op which I desperately need I don't even know when it's being done now. My phone will be hot tomorrow when I speak to y consultants Secretary..... Fuming!!!!

Story from NHS Choices

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Responses

Response from Royal Cornwall Hospital (Treliske)

Unfortunately although it appears you posted your comment in February the NHS Choices website has only published it today - 16 March. If the issue with your appointment has not been resolved please get in touch with our Patient Advice and Liaison team who wil be happy to help. Our apologies for the mix up with your original appointment.