"Whitehall surgery have been great "

About: Leeds PCT

(as the patient),

Whitehall surgery have been great during my pregnancy. My midwife Carol has been great and very reachable when I have needed her. The only thing I think they can improve on is their referrals to extra mental health teams. My name seemed to get lost in the systems and I had to keep pushing and pushing to get seen. I was very impressed by Leeds General Infirmary when they treated me for Obstetric Cholestasis. I have to go in every week for scans and the midwives there are great and very helpful. As are the staff at Whitehall Surgery!

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Responses

Response from Patient and Public Involvement Lead, Leeds PCT

Thank you for taking the time to share your recent experience.

I was really pleased to hear that the staff who treated you during your pregnancy, both at the hospital and your GP surgery, were helpful.

But I was sorry to hear that your referral to the mental health team got lost in the system.

I shall make sure your comments are passed to the Whitehall Surgery and the Leeds General Infirmary.

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