"Couldn't get a referral"
About: Devon Referral Support Services Devon Referral Support Services Newton Abbot TQ12 4PH Royal Devon & Exeter Hospital (Wonford) / General surgery Royal Devon & Exeter Hospital (Wonford) General surgery EX2 5DW
Posted by Graham17 (as ),
Recently attended St Thomas health centre for a pain to the left hand side of my abdomen. After what I consider a thorough investigation it was put to me in pleasant, professional manner that I had a "flair up" (cannot remember the concise diagnosis) of a previous hernia. It was put to me that the previous surgeon who was still at Exeter was best placed to make the diagnosis and issue a repair plan. The surgery issued a referral notice within a good time, my complaint is not with St Thomas Health Centre.
On calling the telephone number for Devon Referral Support Services I was given a choice of 3 hospitals that I could attend but Exeter did not have any appointments at that time. I was given a choice and chose to wait until an appointment became available and be contacted but not with a choice of available dates just an appointment.
No indication of time was given and given the catalogue of previous waits and cancellations which have occurred to friends, family and myself understand sitting back and waiting equals pain, confusion and hardship.