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Outstanding

Story from nhs.uk

"Outstanding"

About: Royal Albert Edward Infirmary

My mum was admitted yesterday onto billinge ward and the care she received was in my opinion outstanding. Well done staff on billinge ward you are a credit to the hospital.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 9 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 17/03/2015 at 15:13
Published on Care Opinion at 16:38

Thank you for your kind words regarding your mum’s recent stay on ASU on Billinge Ward. I have passed these to the Head of Nursing for Medicine and asked her to share them with the staff on the ward. May I take this opportunity to extend our best wishes to your mum for her continued recovery.

Kind regards

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Response from Royal Albert Edward Infirmary 9 years ago
Royal Albert Edward Infirmary

Submitted on 19/03/2015 at 09:50
Published on nhs.uk on 20/03/2015 at 00:00

Thank you for your kind words regarding your mum’s recent stay on ASU on Billinge Ward. I have passed these to the Head of Nursing for Medicine and asked her to share them with the staff on the ward. May I take this opportunity to extend our best wishes to your mum for her continued recovery.

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