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"Great care given"

About: NHS Greater Glasgow & Clyde

(as the patient),

I would just like to thank the doctor at Regent Medical Practice who has taken over as my GP since the last GP retired. She is always extremely pleasant and thorough. She always listens and give you the care and time you deserve. We need more doctors like this.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 9 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 19/03/2015 at 16:56
Published on Care Opinion at 17:25


Dear jamesL,

I have sent your comments on to the Practice Manager at Regent Medical Practice who will pass on your comments to your GP. I'm sure she will be really pleased to receive such kind feedback and I thank you for taking the time to get in touch.

Best Wishes,

Lorna

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Update posted by jamesL (the patient)

Thank you its good to give credit were it is due.

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