"Friendly helpful staff im when I was very..."

About: Darlington Memorial Hospital

I just wanted to thank the staff at DMH after I suffered a fall on my way to pregnancy assessment unit, whilst my instinct was to protect my unborn baby I sustained facial injuries, fortunately some very kind members of the public stopped to help me and within a minute I had paramedics with me. I was taken straight to maternity to check my baby before being escorted to a&e. The midwives were amazing they put be straight on a monitor to reassure me that my baby was fine before cleaning me up and giving me tea, toast and sympathy, then they made sure I got to a and e in one piece. I can't thank the staff enough and no that when my baby is due I will be in very safe hands. I also can't thanks the kind people who all stopped to help me from giving me tissues/wipes to clean up the blood to getting help, securing my car and making sure security didn't give me a ticket, if your reading this I want you to know just how grateful I am.

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to Darlington Memorial Hospital and the maternity and A&E departments. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the ward sisters and Matrons to pass onto the staff for you. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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