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Breast Mammography service

Posted By Vala

"Breast Mammography service"

About: Royal Free Hospital / Breast surgery

(as the patient),

I am extremely disappointed with the service. I have had a mammogram in December 2014 and now in March 2015 and I still haven't received the report, I kept ringing the Breast Clinic and I spoke with two people and was told the report will be sent to me and still it hasn't been done.

I rang them last week. I spoke with nurse who took my details and said I will call you after an hour I waited and again nothing happened, I am so angry with their unempathetic service and lack of care.

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Responses

Response from Royal Free London NHS Foundation Trust 9 years ago
Royal Free London NHS Foundation Trust

Submitted on 13/03/2015 at 16:25
Published on Care Opinion at 16:28

Hi Vala, sorry to hear you're unhappy. We'd like to look into this so that we can resolve your situation and improve our service. We would be grateful if you could send an email detailing the above to our patient advice and liaison service so they can help you further. Their email address is rf.pals@nhs.net. Thank you.

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Response from Royal Free Hospital 8 years ago
Royal Free Hospital

Submitted on 26/05/2015 at 10:45
Published on nhs.uk on 27/05/2015 at 01:01

I am very sorry to hear this. If you could email your details to us at rf.communications@nhs.net I will investigate what has happened. Thank you.

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