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car parking

Story from nhs.uk

"car parking"

About: Queen Alexandra Hospital

Horrendous, tried to park for appointment at 2.30pm 09/03/2015 after 30 minutes getting nowhere missed appointment. Perhaps if hospital admin were not so intent on extracting every penny they could through charges then the barriers and ticket machines could be removed which would speed up the whole process of car parking. Despite efforts to the contrary, this is a service industry, not a business.

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Responses

Response from Queen Alexandra Hospital 9 years ago
Queen Alexandra Hospital

Submitted on 13/03/2015 at 16:18
Published on nhs.uk on 14/03/2015 at 00:00

Thank you for taking the time to feedback to us Gary. We are sorry to learn of the parking difficulties you experienced and we will ensure that this matter if brought to the attention to the staff and department concerned. We clearly did not get it all right for you on this occassion and we will certainly use your experience as a learning opportunity. Please do not hesitate to contact our PALS team and PHT.Pals@porthosp.nhs.uk or via their free phone on 0800 9176039 if we can assist you further in arranging a further appointment.

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