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exemplary care AM4 and AM3

Story from nhs.uk

"exemplary care AM4 and AM3"

About: Manchester Royal Infirmary

My father was recently admitted and then spent his last 6 weeks on wards AM3 and AM4. honestly, I was astounded by the high quality of his care and the friendliness and professionalism of the staff we met. My Dad never felt he was unattended to and the clinical team were always available for the family to discuss what could have been a challenging period of his final illness. we are especially grateful to the senior Nurse practitioner and the Doctor and team for their obvious expertise mixed with compassion. The standard of staff nursing, in particular, was a credit to the wards and their leaders.

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Responses

Response from Manchester Royal Infirmary 9 years ago
Manchester Royal Infirmary

Submitted on 23/03/2015 at 15:17
Published on nhs.uk on 24/03/2015 at 00:00

Thank you for your comments posted on the NHS Choices website regarding your care at the Manchester Royal Infirmary’s Gastrointestinal and Liver Services which is under the Department of Specialist Medicine. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you felt that your father’s care while in hospital was more than you expected and that he was very well taken care of in AM3 and AM4. We can assure you that we have passed on your thoughts to the managers of the units and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 23/03/2015 at 15:18
Published on Care Opinion at 16:03

Thank you for your comments posted on the Patient Opinion website regarding your care at the Manchester Royal Infirmary’s Gastrointestinal and Liver Services which is under the Department of Specialist Medicine. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you felt that your father’s care while in hospital was more than you expected and that he was very well taken care of in AM3 and AM4. We can assure you that we have passed on your thoughts to the managers of the units and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

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