This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Central ultrasound booking office"

About: New Victoria Hospital / X-rays and scans

(as the patient),

Our consultant has referred us for MRI early February.

We waited for phone call about MRI.

We received a letter mid February saying they could not contact us by phone

and we had to contact them as soon as possible. Had only been out 1 day during that period..at doctors surgery

From 10. 20am I phoned the number 3 times and was put on automated service

leaving 2 numbers which we could be contacted on

We waited all day and still no reply back. This being a central contact centre I would expect a call back the same day, The letter was explaining how urgent this was

More about:
Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k