"Patient doctors and caring nurses at Wigan"

About: Royal Albert Edward Infirmary / Cardiology

(as the patient),

My husband took me to Royal Albert Edward Infirmary in Wigan late last Friday night as I was suffering from severe pain under my rib cage, into my chest and back.

I was seen pretty quickly and given morphine for pain relief as soon as possible. The Doctors in A&E were very patient and explained everything very well.

I was admitted to Swinley Ward overnight and told by the consultant the following day the my pain was probably caused by a hiatus hernia and gall stones.

I was treated fantastically on the ward particularly by a young student called Paula and a staff nurse called Laura, they were caring and compassionate and treated all the patients with the upmost care and respect.

I was allowed home later that day when I felt better and will need to attend outpatients for follow up tests.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust

Thank you for your posting regarding your attendance to the A&E Department and subsequent stay on Swinley Ward. We were pleased to note that you were attended to promptly and that you were kept informed of your probable diagnosis. Your positive comments will be shared with the Divisions of Medicine and Surgery and I will ensure that the student nurse Paula and Staff Nurse Laura are advised of your positive feedback.

Kind regards

  • JSpatient thinks this response is helpful
    {{helpful-1}} of {{totalOthers()}} other people think so too