"A & E Sunday 1st March 2015"

About: William Harvey Hospital

I had a bad reaction to blood pressure tablets. My lifeline called me an ambulance about 10.am. It was there in 10 mins. Took me to A&E and I was seen very promptly, had a complete check over,was given a sandwich about lunch time and cleared to go home just after 1.30 p.m. All the time I was there I was well looked after, the staff listened to what I was telling them and although at first I was dreading going there, I was very impressed with the care I had. Well done all staff on A&E that Sunday morning and they were very busy as well. Thank you for your reassurance as well.

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you so much for your kind words, I am really glad to see you were impressed by our services. We are really proud of our staff who work hard to provide an efficient service with kindness and compassion. Hope you are feeling better.

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